Terms & Conditions

Welcome to Claytess Connect. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Website

You agree to use our website only for lawful purposes.
You may not attempt to disrupt, damage, or gain unauthorized access to our website or systems.

2. Products & Availability

We strive to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
Product availability is subject to stock levels and may change without notice.

3. Orders & Payments

By placing an order, you agree to provide accurate information.
Payments must be completed through approved methods (cash, EcoCash, bank transfer, or other listed options).
We reserve the right to cancel any order if payment is not received or if fraud is suspected.

4. Pricing

All prices are listed in United States Dollars (USD) or as specified.
Prices are subject to change without notice, but confirmed orders will not be affected.

5. Refunds & Returns

Refunds and returns are handled according to our Refund & Return Policy.
Certain items may not be eligible for return due to hygiene or safety reasons.

6. Warranty

Some products come with a manufacturer or store warranty. Warranty terms vary by product.
Warranty does not cover damage caused by misuse, accidents, or unauthorised repairs.

7. Limitation of Liability

Claytess Connect is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
Our maximum liability is limited to the amount paid for the product or service in question.

8. Intellectual Property

All content on this website, including logos, images, and text, is the property of Claytess Connect and may not be copied, reproduced, or distributed without permission.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services means you accept the changes.

11. Contact Us

For questions about these Terms & Conditions, please reach out:

📧 Email: claytessconnect[at]gmail.com

📞 Phone/WhatsApp: +263 775 355 688